Training Terms and Conditions
Courtesy translation: only the French version is legally binding.
Description
HeyData SAS is a professional training organisation whose registered office is at 58 avenue de Wagram, 75017 Paris. It is a training organisation registered under activity declaration No. 11756212275 with the Regional Directorate for Enterprises, Competition, Consumer Affairs, Labour and Employment (DIRECCTE).
HeyData SAS organises and delivers in-company training courses, at the client’s site, on its premises, remotely and throughout France.
Purpose and scope
These General Terms and Conditions of Sale set out the conditions applicable to the training services provided by HeyData SAS on behalf of a client. Any order for training placed with the company implies the client’s unreserved acceptance of these General Terms and Conditions of Sale. These terms prevail over any other document issued by the client, in particular over any general terms and conditions of purchase.
Quotation and certificate
For each training course, HeyData SAS undertakes to provide the client with a quotation. The client must return to the company a completed copy, dated, signed and stamped, bearing the words “Bon pour accord” (approved). At the client’s request, a certificate of attendance or of completion of training may be provided.
Prices and payment terms
Training prices are quoted in euros excluding tax and are subject to VAT at the applicable rate. Payment is due after the service has been delivered, immediately upon receipt of the invoice. Invoices may be paid only by bank transfer or by cheque.
Postponement and cancellation of a training session
A training session may be cancelled provided that this is done at least 15 calendar days before the scheduled day and time. Any cancellation must be notified by email to your sales contact. In the event of cancellation between 4 and 10 working days before the training date, the client must pay a cancellation fee of 50% of the initial total cost of the training. In the event of cancellation less than 3 working days before the start of the training, a cancellation fee of 100% of the initial total cost will be invoiced to the client.
The client may request to postpone their participation in a training course, provided that a written request is sent to the training organisation at least 15 days before the training date.
HeyData SAS cannot be held liable to its clients if it fails to perform its obligations as a result of an unforeseeable event or force majeure. Clients will be informed by email.
Training programmes
If deemed necessary, the trainer may adapt the content of the training according to the group dynamics or the participants’ level. The programme content shown on the course descriptions is therefore provided for guidance only.
Intellectual property and copyright
Training materials, in whatever form (paper, digital, electronic, etc.), are protected by intellectual property law and copyright. They may not be reproduced, in whole or in part, without the company’s express consent. The client undertakes not to use, transmit or reproduce all or part of these documents.
Data protection
The personal information provided by the client to HeyData SAS is used to process the registration and to build a customer file for commercial prospecting. In accordance with the French Data Protection Act (“Informatique et Libertés”) of 6 January 1978, the client has the right to access, rectify and object to the processing of their personal data.
Governing law and jurisdiction
These General Terms and Conditions of Sale are governed by French law. In the event of a dispute between HeyData SAS and the client, an amicable solution will be sought first. Failing that, the matter will be brought before the courts of Paris.